Posted Date 2 weeks ago(11/8/2018 3:10 PM)
    Requisition ID
    # of Openings
    Location Name
    Baptist Business Operations Center
    Category (Portal Searching)
    Position Type
    Day Shift
  • Overview

    The Corporate Scheduling Manager will ensure that all aspects of the Corp Scheduling Department are handled appropriately and timely.  The department handles Outpatient Diagnostics Scheduling, IP and OP Surgery Scheduling, Insurance and Patient Information Verification, Price Estimation, and pre-registration within Baptist Health Care. The Manager oversees the use and development of the systems administered through the Department including scheduling and price estimation software along with phone systems. Daily operations of the BHC Call Center fall under the supervision of the Manager, including management of the front-line team and management of the facility itself.


    The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.


    • High School Diploma or General Education Degree Required. Degree in Health Administration, Business, Finance or related field preferred.
    • Four (4) years’ experience with previous healthcare revenue cycle experience required.
    • Previous Supervisory experience or leadership role preferred.
    • Must be able to demonstrate the following: Medical Terminology, Written communication skills, Verbal communication skills, Medicare regulations, Coding, Excel, WORD, Powerpoint, Specific applications to use PC applications to achieve work goal, Office applications: email, fax module, scan PDF, Fast paced work environment, Meeting deadlines, Organized, Time management, Conforming to standards, Phone customer service, Managing projects, Face-to-face customer service, Patient collection process, Billing process, Scheduling, Registration, Manage large data volume, Audit Techniques, Healthcare financial regulations, Measure and improve outcomes, Work well with other departments to achieve goal, Insurance collections process, Interpreting insurance coverage and reimbursement, Patient privacy, Coordination patient needs with various service levels, Leadership, Data entry, Team building, Mentoring team members, Develop and implement strategy, Team relations, Staff scheduling, Expense management, Works well within a team structure, Drive, Navigate geographic directions, Development of training material, and Research.


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