The Psychiatric Care Coordinator acts as a patient advocate/case manager to Behavioral Health patients in the acute hospital and in the emergency room. An autonomous role that coordinates, negotiates, procures services and resources for, and manages the psychiatric nursing care of complex patients to facilitate achievement of quality and cost efficient patient outcomes. Provides clinically based psychiatric nursing care, discharge planning, and care coordination with appropriate local resources across the continuum of care.
The Care Coordinator assists patients throughout their acute hospital and emergency room experience to insure the right care is provided at the right time every time by focusing on the person and family as appropriate and ensuring the patient’s active participation and decision making in their care. Works collaboratively with interdisciplinary staff internal and external to the Behavioral Medicine Department and to the organization. Acts as a resource for hospital staff in assessing needs and providing interventions within a collaborative and interdisciplinary plan of care. Working with the department Director, participates in quality improvement and evaluation processes related to the management of patient care. The Care Coordinator is on-site and available seven days a week, as well as holidays and, therefore, is required to work a weekend rotation and an occasional holiday.
The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.