The Direct Access RN position provides callers with appropriate physician and service information, and initiates appropriate physician and service referrals for BHC. Must be able to manage multiple phone lines for discharges, admissions, room changes, and transfers. Through coordination of efforts with clinical leaders and unit coordinators, and House Supervisors appropriate updates are made in Allscripts Patient Flow by efficiently managing the movement of patients through the care delivery process, including different facility locations. The Direct Access RN assists the patient throughout their hospital experience to ensure the right care is provided at the right time every time by focusing on the patient, payer and medical necessity.
The major responsibilities of the role are: provides status reviews for all patients from any portal of entry (planned or emergent) prior to bed assignment; performs initial review based on the status specified by the physician’s order and will follow through with analyzing clinical information and making recommendations regarding appropriateness of care; assures the financial integrity of the organization by decreasing waste by assuring proper admission status is communicated to registration and care managers, that information regarding current admission is adequate to meet screening criteria or to communicate with physician and / or physician advisor when criteria for admission are not met. Assesses the patient to ensure the right care is delivered at the right time by identifying delays and removing barriers. The Direct Access RN will assist with maintaining daily admission logs for unit based quality improvement initiatives. The Direct Access RN will coordinate and assist with inbound and outbound transfers to other facilities while assuring financial integrity of the organization when assigning the appropriate transportation.
The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.