• REVENUE CYCLE TRAINER

    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    2018-9043
    # of Openings
    1
    Department
    PATIENT FINANCIAL SERVICES
    Location Name
    Baptist Business Operations Center
    City
    Pensacola
    Category (Portal Searching)
    Professional
    Position Type
    Full-Time
    Schedule
    Day Shift
  • Overview

    The Revenue Cycle Trainer is responsible for all training of staff within Corporate Patient Financial Services division within the ambulatory and acute setting, in a classroom setting. This person must travel to various  locations and be versed in all systems related to the revenue cycle for the ambulatory and acute  settings.  The position will teach proper scripting to new hires and provide re-training for such, as needed, for existing team members.  Responsible for communicating changes to insurance plan codes and procedures.  This position will also assist Rev Cycle Training Specialists with hospital systems upgrade testing in conjunction with Information Technology staff.  The position will utilize the training curriculum developed by the Rev Cycle Training Specialists and provide recommendations for changes, as needed.  The Revenue Cycle Trainer will work in conjunction with the Revenue Cycle Training Specialists to provide feedback on each new team member’s readiness to work independently.  This position will assist the Rev Cycle Training Specialists with STARS and QA system feedback to identify root cause issues.  This position will work in conjunction with the Rev Cycle Training Specialists and division leadership to communicate regulation changes to staff as well as needed actions to achieve compliance.

     

    The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.

    Qualifications

    Requirements for Revenue Cycle Trainer:

    • High School Diploma or General Education Degree is required
    • One (1) year of relevant healthcare revenue cycle experience (patient access, financial assistance, insurance billing, patient and/or insurance collections, reimbursement, health care customer service, payer contracting, or coding) is required.   Experience as a trainer of revenue cycle preferred.
    • Must be able to demonstrate the following: Power point, Excel, WORD, Specific applications to use PC applications to achieve work goal, Office applications: email, fax module, scan PDF, Patient collection process, Billing process, Coding , Medicare regulations, Scheduling Registration, Phone customer service , Face-to-face customer service, Interpreting insurance coverage and reimbursement, Insurance collections process, Healthcare financial regulations, Medical Terminology, Patient privacy, Coordination patient needs with various service levels, Written communication skills, Verbal communication skills, Work in a fast paced environment, Meeting deadlines, Organized, Time management, Conforming to standards, Managing projects, Manage large data volume, Audit Techniques, Measure and improve outcomes, Work well with other departments to achieve goal, Data entry, 10 key calculator, Works well within a team structure, Drive an auto, Navigate geographic directions, Public speaking - various groups/backgrounds, Development of training material, and Conduct research.

    Requirements for Revenue Cycle Trainer II:

    • High School Diploma or General Education Degree is required; Bachelor’s Degree in finance or healthcare administration is preferred
    • Two (2) years of relevant healthcare revenue cycle experience (patient access, financial assistance, insurance billing, patient and/or insurance collections, reimbursement, health care customer service, payer contracting, or coding) is required.   Experience as a trainer of revenue cycle preferred. Less job specific experience is required with completed advanced education (Associates, Bachelors, or Masters degree).
    • CRCS-I or P or CHAA Certification is required
    • Must be able to demonstrate the following: Power point, Excel, WORD, Specific applications to use PC applications to achieve work goal, Office applications: email, fax module, scan PDF, Patient collection process, Billing process, Coding , Medicare regulations, Scheduling Registration, Phone customer service , Face-to-face customer service, Interpreting insurance coverage and reimbursement, Insurance collections process, Healthcare financial regulations, Medical Terminology, Patient privacy, Coordination patient needs with various service levels, Written communication skills, Verbal communication skills, Work in a fast paced environment, Meeting deadlines, Organized, Time management, Conforming to standards, Managing projects, Manage large data volume, Audit Techniques, Measure and improve outcomes, Work well with other departments to achieve goal, Data entry, 10 key calculator, Works well within a team structure, Drive an auto, Navigate geographic directions, Public speaking - various groups/backgrounds, Development of training material, and Conduct research.

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